You are forgiven... we all forget our passwords every now and then. Luckily if you forget your BoxMate one its really quick and easy to reset.

From the login page on the app you will see 3 tabs at the bottom of the screen, press the right hand one reset and you will see the above screen (right).

From here enter your email address to send yourself a secure reset link.

Important: this link lasts only 24 hours and if you cannot see the email in your inbox please check your junk/spam folders it will have found its way in there.

When you click the link in the email it will open BoxMate for you on the login screen but with a new box to update your password. Enter your new secure password twice in here, press update password and that's it you are good to go.

Login using your new password and get back to tracking your progress!

We hope this helped! If you need any more assistance please check out our other help articles but if there's something you cant find get in touch using the support widget (bottom right green button) on our website www.boxmateapp.co.uk 

Thank You,

Regards Team BoxMate

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