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TeamUp appointments in BoxMate

Using the TeamUp appointments feature inside BoxMate for PT sessions, 1-1s, equipment use and more!

Gabriella Redfern avatar
Written by Gabriella Redfern
Updated this week


Enabling TeamUp appointments within BoxMate to make them bookable in the app is simple. Whether you want to show 1-1 check-in slots for members to book, create appointment times for people to use a specialist bit of gym equipment, or show any PT availability - you can do it all so that members don't ever have to leave BoxMate.



Head to Account > Settings from your sidebar menu


Then select the TeamUp tab and just make sure that you have toggled ON for appointments to show in the app for members.


Now, members can easily find any available appointments you have configured inside TeamUp and book them in their app - whether that's a 1-1 appointment slot, the use of specialist equipment that's booked by appointment or PT slots.

For members, they simply tap the menu in the top left on their app homepage > Book Appointments


This will show them a list of available appointments that are available to book and make any necessary purchases if this appointment has a cost associated with it to use.



You can send an email or push notification promoting availability of a specific appointment with the BoxMate announcement feature - this will take your members directly to the booking page to boost bookings for appointments.

Head to Account > TeamUp


Then head to the TeamUp tab and here you will find all appointments that have been configured in your TeamUp account


From here, you can scroll or search through any appointments you've created in TeamUp


Find the appointment you want to announce, then click 'Actions'. Here you can either open up the appointment in TeamUp to be taken straight through to the appointment page in TeamUp to make any necessary edits, or 'Announce'.


Clicking announce will open up the below pop up. You can add a title, further description and then decide who will receive this announcement.

You can send to all members, a specific group or select individuals. In this example, we've just selected the members who PT with this coach so it goes to them only.

You also have the option to email and push or just one or the other.


Now any selected members will receive the announcement and be able to click and be taken straight through to book.



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