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Clearing Browser Data

Fix issues with the BoxMate admin application by clearing browser data and starting fresh

Danny Redfern avatar
Written by Danny Redfern
Updated over a week ago

Here are step-by-step instructions to clear all specific browser data for the domain "boxmateapp.co.uk" on both Safari and Chrome:

For Safari (on macOS)

  1. Open Safari: Start Safari on your Mac.

  2. Open Preferences: Click on "Safari" in the menu bar at the top of the screen, then select "Preferences."

  3. Access the Privacy Section: Click on the "Privacy" tab within the Preferences window.

  4. Manage Website Data:

    • Click on "Manage Website Data..."

    • This opens a list of all websites that have stored data on your browser.

  5. Search for the Website: Enter “boxmateapp.co.uk” in the search bar to find the specific domain.

  6. Remove Data:

    • Select the website when it appears in the list.

    • Click "Remove" to delete all stored data for that domain.

  7. Finish Up: Click "Done" to close the manage website data window.

  8. Close Preferences: Close the Preferences window.

For Chrome (on Windows, macOS, Linux)

  1. Open Chrome: Start your Chrome browser.

  2. Open Settings:

    • Click on the three dots in the upper right corner of the browser.

    • Select "Settings" from the dropdown menu.

  3. Privacy and Security: Scroll down and click on "Privacy and security."

  4. Site Settings:

    • Click on "Site settings" under the Privacy and Security section.

  5. View All Site Data and Permissions:

    • Scroll down and click on "View permissions and data stored across sites."

  6. Search for the Website:

    • Enter “boxmateapp.co.uk” in the search bar at the top to locate the specific domain.

  7. Clear Data:

    • Click on the domain from the search results.

    • Click "Clear data" to remove all cookies, cached images, and files, as well as other site-specific data.

  8. Confirm Action:

    • You may need to confirm your action in a popup by clicking "Clear."

Following these steps will help you clear specific browser data for "boxmateapp.co.uk" on both Safari and Chrome browsers.

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