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Clearing Browser Data

This guide covers how to clear browser data for the BoxMate domain on Safari and Chrome to resolve display or login issues.

Written by Costa Bontioti

📝 Overview

If you are experiencing unexpected behaviour on the BoxMate admin site, such as display issues, login problems, or outdated content, clearing your browser data for the BoxMate domain can often resolve the issue. Below are step-by-step instructions for Safari and Chrome.


🍎 Clearing Data in Safari (macOS)

Follow the steps below to clear all stored data for the BoxMate domain in Safari on your Mac.

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  1. Open Safari on your Mac.

  2. Click Safari in the menu bar at the top, then select Preferences.

  3. Click the Privacy tab.

  4. Click Manage Website Data... to open the list of websites that have stored data.

  5. Enter boxmateapp.co.uk in the search bar to find the domain.

  6. Select the website from the list and click Remove to delete all stored data for that domain.

  7. Click Done to close the window, then close Preferences.


🪟 Clearing Data in Chrome (Windows, macOS, Linux)

Follow the steps below to clear all stored data for the BoxMate domain in Chrome.

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  1. Open Chrome.

  2. Click the three dots in the upper right corner and select Settings.

  3. Scroll down and click Privacy and security.

  4. Click Site settings.

  5. Scroll down and click View permissions and data stored across sites.

  6. Enter boxmateapp.co.uk in the search bar to locate the domain.

  7. Click on the domain from the results, then click Clear data to remove all cookies, cached images, files, and other site-specific data.

  8. Confirm the action by clicking Clear in the pop-up if prompted.


❓ Frequently Asked Questions (FAQs)

Find answers to common questions or additional details that may not be covered in the main instructions.

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When should I clear my browser data for BoxMate?

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Clearing browser data is recommended if you are experiencing display issues, login problems, or outdated content on the BoxMate admin site. It removes cached files and cookies that may be causing the issue.

Will clearing data log me out of BoxMate?

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Yes. Clearing site data for boxmateapp.co.uk will remove your cookies for that domain, which means you will need to log in again the next time you visit.

Will this affect other websites?

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No. By following the steps above you are only clearing data for the boxmateapp.co.uk domain. Your data for all other websites will remain unaffected.

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