DaySmart

This guide covers how to access and download PRVN programming in Perform, including track selection, download options, and using the offset feature.

Accessing PRVN On Perform

This guide explains why coaches and gym owners need a TeamUp consumer account to use Perform, and how to check for, create, and connect one.

How to Create a Consumer Account

Manage a standalone video library for linked or uploaded videos.

Managing the Video Library

Upload recipes for members to access in the app.

Managing the Recipe Library

Safe Display

Programmes allow you to create multiple training tracks in Perform, with access available to all members or restricted to specific memberships or individuals.

Creating Programmes in Perform

Update programme settings, memberships, visibility, levels and filters

Managing Existing Programmes

Perform allows you to create custom exercises that aren't already available in the exercise library.

How to Add a New Exercise in Perform

Percentage targets allow you to prescribe personalised working weights for each member based on their previous scores or PBs. Instead of assigning fixed male and female weights, you can prescribe…

Using Percentage Targets in Workouts

This guide covers everything from creating sessions and adding workouts to and managing your programming calendar.

Programming In Perform

You can export all of your Perform scores and performance data directly from the app at any time.

Exporting Scores

Use the Competitions feature to create individual or team events, manage registrations, enter scores and display live leaderboards.

How to create and manage a competition

Eleanor Shaw

Elaine Blood

Danny Redfern

Get help and support with the Perform admin/coach online web application.

Perform Coaches

This guide explains how Perform handles gym data migrations from SugarWOD, including what can be imported, what isn't, and how to prepare your members for the process.

Gym Data Migration From SugarWOD

This guide covers how to roll out BoxMate to your members when you're also setting up TeamUp for the first time, from preparing member accounts to announcing the app.

The Rollout Guide (New TeamUp)

This guide explains how to find a registered Perform member and promote them to a coach, then assign the permissions they need to access the right features.

How to Promote a Member to a Coach in Perform

This is the section to help you get started with your BoxMate account.

Getting Started

This guide explains how to subscribe to CompTrain programming through the Perform Marketplace, download sessions to your calendar, and manage your subscription.

Accessing CompTrain On Perform

This guide outlines the terms and conditions that apply when subscribing to a programming provider through the Perform Marketplace.

Perform Marketplace T&Cs

This guide explains how to bulk upload programming to Perform using a CSV file, covering how to fill in the template correctly and how to upload it to your session…

Programming | CSV Upload Guide

This guide explains how to subscribe to CAP programming through the Perform Marketplace, download sessions to your calendar, and manage your subscription.

Downloading CAP to Perform

This guide explains how to programme supersets inside Perform, including how to link exercises, set up your components, and how members experience and log supersets from the app.

Programming Supersets

This guide covers how to set up and use the Personal Training (PT) dashboard in Perform, including giving coaches PT access, adding clients, building programming, and managing clients.

Using PT in Perform

This guide covers how to use the BoxMate Upload Assistant, a custom ChatGPT-powered tool, to save time uploading your 3rd party affiliate programming directly into BoxMate.

BoxMate Upload Assistant

This guide covers how to create, build, and apply Session Blocks in Perform, including block types, session building, managing your block, and distributing programming packs to members.

Session Blocks

This section is focused specifically on programming.

Programming

This guide covers how to use Content Lab in CoachAI to generate policy documents, web pages, blog posts, email content, social media posts, AI images, and more.

Content Lab (Preview)

This guide covers rolling out BoxMate to your existing TeamUp members, from announcing the app to inviting customers and setting up future member onboarding.

The Rollout Guide (Existing TeamUp)

This guide explains each admin permission on Perform, who can manage them, and what access each permission grants to your coaches and administrators.

Admin Permissions Explained

This guide covers how to set up free and paid Lifestyle & Nutrition plans in Perform, including plan types, configuration options, member management, and editing plans once live.

Lifestyle 🍎 - Coaches

This guide covers how to create, manage, and track tasks in Perform, including sub-tasks, recurring tasks, mobile access, and daily overview emails.

Creating & Managing Tasks

This guide covers how to clear browser data for the Perform domain on Safari and Chrome to resolve display or login issues.

Clearing Browser Data

This guide covers how to enable TeamUp appointments in Perform so members can book directly in the app, and how to announce appointment availability.

TeamUp Appointments in Perform

Costa Bontioti

This section is focused specifically on anything coaches need to be successful.

Coaches

This guide covers how to use and configure Perform Live, the digital whiteboard for displaying sessions, workouts, and leaderboards on a big screen in your gym.

Perform Live - Instructions & Configuration

This guide covers the different equipment options for getting Perform Live running on a big screen in your gym, including the TV Kit, Chromecast, and your own computer.

Perform Live - Equipment & Setup

This guide covers how to log into Perform Live using one-time passcodes, the difference between facility and personal access, and how to create a facility account.

Perform Live - Access & Accounts

This section is focused specifically on configuration and setup of BoxMate Live.

BoxMate Live

This guide covers how to set up grade systems and individual grades in Perform for tracking member progression through ranks and belts.

Grades & Systems

This guide covers how to sign into Perform as a martial arts member, switch between family accounts, book classes, track grades, and record training.

Perfrom Accounts (Martial Arts)

This guide covers how to manually promote members to new grades in Perform, update existing promotions, and use promotion prompts in the app.

Managing Promotions

This guide covers how to configure and run grading events in Perform to bulk-manage promotions, including eligibility, invites, and issuing promotions.

Running Gradings

Guides supporting grade/belt/rank management for Martial Arts facilities

Martial Arts

Get Started

Login

Status

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Conversations and tickets in {topic}

Conversations and tickets in {topic} // {subtopic}

Volume, creators and topics for your company.

Insights

Top creators

AI topics

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.