CoachAI has so many different use cases throughout BoxMate, lots of which can be accessed through the standard 'ENGAGE' package of BoxMate and some which are only across our premium tiers (PLUS & DRIVE).
This article will cover all the areas that currently have CoachAI enabled and how to use them.
While testing, you will have unlimited access to all features in DRIVE and usage of CoachAI with no charge. Currently the token usage on AI has a soft limit which if you reach can be extended by simply asking us, this token system will be made more clear pre public release.
Once the testing period is finished the pricing/ access will work roughly as outlined below. To enable CoachAI on your account for testing, you'll just need to read and accept the Terms and Conditions from the Pop Up when you click CoachAI from the sidebar.
A quick overview of how CoachAI works and is Charged:
ENGAGE - you'll have a limited amount of tokens to use with CoachAI across any features you usually have access to. Once these tokens have run out, you can either purchase more or look at upgrading to one of our premium tiers/ PLUS or DRIVE.
PLUS - you'll have more tokens to use here to go further with the actions you can complete. You'll also enjoy the help of CoachAI across your Lifestyle and PT features. PLUS gives you CoachAI Voice which will allow you to verbally chat to your AI assistant to save even more input time and image generation to enhance the visuals in the app.
DRIVE - you'll again have even more token usage to make sure you can complete all tasks you need to weekly as well as unlimited access to all features inside BoxMate including your CoachAI CRM assistant and Business Health Assistant where you can chat conversationally with AI to give you quick, insightful data to help you drive growth and make business decisions. (There is still a top limit on this tier for tokens although normal use will mean that you won't run out of tokens while on DRIVE - you will be able to purchase more if you exceed the generous allowance).
Feedback
Feedback during the testing phase (and beyond!) is really important for us to get CoachAI working smoothly across all areas. If you come across any issues or something not working as you'd expect, please let us know. You will see a feedback button in various areas (as in the images below) By clicking here and writing us a short summary of the issue into the chat box that would be extremely helpful. Or, if you prefer to chat on the usual chat inbox or email then that's great too!
Enable CoachAI
Head to CoachAI from the sidebar menu and first of all read the terms and conditions and accept from the pop up. Once you've done this, the drop down list under CoachAI will appear giving you access to all areas for testing.
Configure & Learn
Before you begin using CoachAI inside BoxMate it's important to fill in the information on this configuration page to ensure your AI assistant has learned everything about your gym business and the way you like to run things so you can be sure it's bringing you outputs that fit with your style.
Writing Style - specify how you like to write in things like news posts, questions and other areas. Example: “Short, sweet and professional with no emojis” or "Chatty, friendly and emoji use"
Gym Type - let CoachAI know what kind of facility you are running for using when creating images and writing other content. Example: “Women’s only small group personal training”
Image Style - give instructions that you want to be applied to all images such as style, what not to include and other preferences. Example: “Always use photorealistic styles with a diverse array of people”
Available Equipment - inform CoachAI of any specific equipment informations such as things you don’t have in the gym so it knows not to use them in workouts. Example: “we have no running machines and no rig for pull ups”
Workout Instruction - add some predefined information to the CoachAI workout builder to help get workouts just how you want them. Example: “Always provide a scaling option and never programme handstand work”
Trained Data - set the trained data to analyse your historic workouts
BoxMate can be trained on your entire library of previously built workouts so when creating a workout using CoachAI the output looks exactly like something you would have written. It uses the same formatting, terminology, weights, abbreviations and more to help make sure it looks authentic and matches what you usually create.
Usage
This page will give you a run down of where you are 'spending' your tokens most with AI and how many you have left. If you want to purchase more tokens you can do this from this page.
(While on testing this is not relevant as you will NOT be charged for testing/ usage).
Workers
Workers are quick actions/ questions you'll use time and time again with CoachAI and this is where the library of them will be stored. You'll see a little further below in this article what workers do and the standard ones that we have already built into BoxMate for you.
Content Lab
This area will allow you to easily create all content for use outside of your BoxMate software - for example: policy documents/ website page content/ social media content / blog posts. Find a more detailed instruction guide on this area here.
Library
This page will store all content you have created through the content lab to find again later and re-use.
How Does it Work?
There are a few different ways that CoachAI works across the app. Below gives a run through:
Assistants - in an assistant pop-up you can talk directly to your data with back and forth conversations (on PLUS & DRIVE voice can be used for your inputs). Use workers to store regular prompts that you want to use frequently and also use generated content easily.
Helpers - these are inline assistants helping you build and create quickly for content that can be directly inserted into the page/ area you're working on.
Actions - fast one click tasks - for example 'shorten, lengthen, change tone, convert kgs to lbs'.
Digest - dynamically generated overviews of the most important information on the page highlighted at a glance.
Image - quickly create an image or graphic to complement your content using a single click or using your own prompt and configuration.
Voice - talk directly to CoachAI assistants and helpers speeding up input, just talk and CoachAI will work out what you are asking for and work with it.
Where can I use CoachAI in BoxMate?
You'll see the purple CoachAI 'wand' symbol which highlights an area that you can utilise the tool. Below is a run through going down your sidebar menu in order of the areas that currently have CoachAI enabled.
Health Dashboard Assistant
Powered by TeamUp (DRIVE). First of all you'll need to make sure you've upgraded your account to DRIVE (for free for the testing period). So head to the upgrade page and click to upgrade and you'll then see that you have an 'Active Plan'. This will not be charged any extra for during testing.
Now, back on the Health Dashboard, click the CoachAI symbol in the top right to bring up your CoachAI Health Dashboard Assistant. From this pop up you can chat either by typing or speaking (after clicking the voice symbol) to ask questions about your gym data and gain insights.
Example questions/prompts might be:
“Give me a revenue overview”
“How many attendances were there in q1 this year?” - “Compare that to q1 last year”
“How much does the CrossFit membership generate annually?”
You'll see pre-populated workers down the left hand-side for you to try such as 'Business Revenue Overview' by clicking this CoachAI will generate all this data for you, then you can just chat and keep asking further questions. You can build in your own workers here for questions/ prompts that you'll use regularly.
You'll also see your 'Retry' and 'Enhance' quick actions to edit and tweak the style of information you're being given back if you're wanting to copy the text to share with other coaches/ members.
Profile Assistant
Members List - From the members list you will have amazing insights into your members progress with CoachAI. Search for a member in the list and click the AI symbol to open up your assistant. Use one of the pre-generated workers to ask questions about the member or chat back and forth to bring up full breakdowns of member performance/ activity and information. You can then easily turn this output into a note to save on their profile to use later in a one-one, or send it to the member in a message too.
Example questions/prompts include:
“Give a recent general overview”
“How many attendances this year?”
“When does she usually train?”
“Show me Danny’s overall deadlift performance”
Badges - Now when awarding Coach Badges you can create a custom badge with CoachAI. Give it a bespoke name and a badge and icon will be generated for you to award to your chosen member.
Programming
Programming - This is where setting up the configuration of CoachAI at the start is important so it learns what type of gym facility you are, what type of equipment you have, where you are / and so it has been trained on your historic programming style and data.
Click the wand symbol at the top of the session to open up your workout helper and then enter your prompt by writing in what you want the session to contain (or voice if on PLUS or DRIVE) and here you can build out strength components of your session and any session details or coaches notes.
This works best if you build out the strength/ workouts for the session first, as then CoachAI can write coaches' notes and session details for you based off what is programmed. Type in the prompts for your session and watch it populate your session components for you in minutes.
For example your prompts might look like:
"3x6 front squats followed by a 1RM front squat" - enter to produce the sets made for you instantly.
Or you could be more specific like in the examples below to create sets with personalised percentage suggestions for members too:
You might then write a prompt saying something like:
"Write session details with emojis and a friendly tone to let members know what's happening today" - to get the below:
You might then try another prompt that says something like : "write up coaches notes for this session"
You can keep using as many prompts as you need to, to modify aspects of the session details, coaches notes, strength etc.
Other quick actions on the session details include: spell-checking your session and formatting it with bold/ italic to make it easier to read.
To build a workout, head to the usual workout builder and write in your prompt to generate a workout. You'll have your quick enhancement options here too to make edits/ tweaks to what has been generated.
The scales/ weight symbol is a quick convert action to convert KG to LBS for weights. (Particularly useful for those of you who download 3rd party programming which specifies weights as LBS but you prefer to use KGs in the gym).
As a top tip - it's a good idea to build out all strength elements and workout details before requesting Session Details/ Coaches Notes as then you can be sure all aspects of the session will be included.
PLUS users will have these features in their PT dashboard and session blocks too for building out large chunks of programming quickly to be repeated or turned into packages to be purchased by members.
Lifestyle (PLUS Feature)
When building out recipes as part of your plans, you can enter prompts with voice or text. This will generate ingredients and a recipe to follow with full macro breakdowns. You can then get an image and once you're happy turn this into a recipe card to include as part of a current or future lifestyle plan.
Communications
News - Create News Posts in seconds with simple prompts and enchantments to change the tone, shorten the text and more quickly. If you are on PLUS turn this News Post into an email and email it out to all members as well as sending it in app as a News Post. Use CoachAI to generate images to support the post.
e.g prompt below "Write me a News Post letting members know that we are starting Hyrox here at the gym and why this is such a good session to attend"
And in a few seconds, the news post will be created. You can then go in and edit/ tweak as needed/ retry the prompts or ask for modifications too, for example in image too we added into the prompt 'add some emojis'.
Questions - Create your questions easily with a few simple prompts and AI will generate all the question fields for you saving you a lot of input time.
CRM - (DRIVE users only - this is a huge new feature in itself that includes our all new automations and journeys which are covered in a separate article here)
- Click the AI symbol in the top right to bring up your CRM assistant. Like on the Business Health Dashboard or member profile, here you can chat back and forth either with writing or voice to ask questions about your CRM / leads and more. Example questions and prompts might include:
“How many new leads this month?”
“What is the average time it takes for a lead to convert from registering?”
“How many leads do we lose after the trial stage?”
Thank you!
So, that has covered all the areas you can currently find CoachAI throughout BoxMate. We will be making improvements to this service over the next few weeks based off your feedback before full launch - so a huge thank you for testing CoachAI in your gym.