BoxMate

Send automated text messages to your leads

CRM | SMS automation with Zapier & Twilio

Learn How to Set Yourself & Your Coaches up with Synced BoxMate and TeamUp Accounts.

Getting Coaches on BoxMate With TeamUp

Preparing your BoxMate account to get the most from the members data imports.

Gym Data Migration From SugarWOD

A run through of areas in the app you now have access to with instructions on how to use and test these features.

Preview Guide: DRIVE & CoachAI

Create all external content you need for your business with ease

Content Lab (Preview)

Danny Redfern

Gabriella Redfern

Eleanor Shaw

Get help and support with the BoxMate admin/coach online web application

BoxMate Coaches

A detailed look into the roll out of BoxMate in your gym if you have already been a TeamUp customer for a while.

The Rollout Guide (Existing TeamUp)

A detailed look into the roll out of BoxMate in your gym if you re also setting up TeamUp at the same time.

The Rollout Guide (New TeamUp)

Configure your CRM system to capture new leads and nurture your newest customers.

CRM: Funnel #2 - (Capturing Lead Information First)

How the BoxMate CRM works when asking potential new clients to purchase a trial with TeamUp as your first point of contact.

CRM: Funnel #1 (Directing Customers to purchase from TeamUp First)

Getting Started

This guide will walk you through how to bulk upload your programming through a CSV file.

Programming | CSV Upload Guide

Downloading CAP to BoxMate

Programming Supersets

Terms and conditions for marketplace purchases.

BoxMate Marketplace T&Cs

A detailed guide for using your Personal Training / PT Dashboard as part of BoxMate PLUS

Using PT in BoxMate

Guide to using our custom GPT to save time uploading your programming from 3rd party providers.

BoxMate Upload Assistant

Accessing CompTrain On BoxMate

Use session blocks to build out large blocks of programming to use again or upsell as packs to your members.

Session Blocks - PLUS

Programming

Access and take part in lifestyle and nutrition plans at your gym with ease.

Lifestyle 🍎 - Members

How to log, delete and manage your scores in your app

Logging and Managing Scores - Members

Some frequently asked questions to help you find your way around the Members' app

Members' App FAQs

Members

What do permissions allow my coaches to do?

Admin Permissions Explained

Dynamically add, edit and remove content including coaches & testimonials to your website from inside of your coaches area.

Managing Content on Your BoxMate Website (CMS)

Set up paid & free lifestyle and nutrition plans for your members.

Lifestyle 🍎 - Coaches

Learn how to create one-off and recurring tasks for your coaches and for yourself to keep things running smoothly at the gym.

Creating & Managing Coach Tasks (Preview)

Create bespoke campaign links to feed through your CRM funnel and into separate automated journeys for prospective customers

Building Custom CRM Campaigns (Preview)

A full run through of all the areas that use CoachAI and what this enables you to do throughout the app

CoachAI: Your Everyday Assistant (Preview)

Create custom journeys and automations for your CRM to guide leads through your onboarding journey with ease.

Using CRM Journeys & Automations (Preview)

Fix issues with the BoxMate admin application by clearing browser data and starting fresh

Clearing Browser Data

Create ads in Facebook Lead Ads and use Zapier to bring these straight into your BoxMate CRM

Bringing META Ad Leads into your BoxMate CRM through Zapier

George Selby

Coaches

Learn how to fully utilise the Live screen and explore all available views and preferences.

BoxMate Live - Instructions & Configuration

Different ways to get Live up and running in your gym

BoxMate Live - Equipment & Setup

BoxMate Live

Find answers and get help from Intercom Support and Community Experts

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