BoxMate Live is our digital whiteboard for automatically displaying your sessions, workouts and leaderboards on the big screen in the gym, saving you time and enhancing the member experience with branding matched to your app.
Live is included at no extra cost and is simply a standalone application optimised for large screens, to access, visit https://live.boxmateapp.co.uk into a web browser via your TV - whether this is a smart TV with built in or from an external device.
Important: BoxMate Live works with many smart TVs and devices/browsers but we cannot guarantee compatibility or performance so please test where possible before purchasing equipment. You will need a mouse (either physical or on screen) to control the application and a keybaord is optional for better usage via shortcuts. We reccomend using Chrome from a laptop if mirroring to a TV.
Check out our new dedicated article here for accessing BoxMate live and creating a facility account.
This article covers using the Live screen if you need help setting up Live in your gym check out our other article here about equipment. You can also watch our learn tutorial here.
Accessing Live
To access BoxMate Live open a web browser at live.boxmateapp.co.uk and follow the steps to login using a one time access code generated from the admin application (See above guide).
Basic Use
Today’s session from your primary programme will automatically load and be displayed in our standard Component View. This view shows the session details, workouts and exercises on the left, and then your members' scores on the right. You can then use the arrow keys, or left and right on your remote control to navigate through the session components.
You can press enter or OK on the remote here to toggle the component full-screen view and you can also use up and down on the keyboard or remote to alter the text size and to make it larger or smaller.
Programming
There are a few different views that you can choose to display your Live screen in. You can select a different ‘view’ using the views option in the sidebar, by using the shortcut ‘V’ on your keyboard, or by hitting the curved arrow on the remote.
Component View displays the session details, workout or exercise on the left side and the leaderboard on the right.
Session View shows you all parts of the session side by side on one single screen. You can hover a component to view options to remove or resize certain items from this view.
Programme View shows you all programmes that have sessions programmed on the selected date side by side with listed components. Again, you can use the hide option here to modify what you see.
Whiteboard View is a full-screen view of your leaderboards or scoreboards split across 2 columns. If you have a dual-screen set-up, this view is ideal for use on your second screen and you can then display your full-screen components on your main screen. You can access this from the views menu or from the leaderboard icon in components view.
Tip: Press the + (Add Screen) button in the sidebar to open a new browser window which can be dragged across to a second screen.
Component View
The default display has its own dedicated component dock with controls for this view
Left of the divider, you have the component switch so you can switch between left and right, and the indicator centre to show which one you are on.
To the right, you have the following buttons:
Full Screen Toggle
Text Decrease
Fit Text
Text Increase
Toggle Column Split
Tip: To dictate where the text breaks in a 2-column view, add double underscores __ anywhere in the workout/session details to set the breakpoint.
Switching Dates/Programmes
To change to a different programme, use the programmes list in the sidebar and click the desired programme to switch (You can also use numbers on the keyboard or remote to quickly select without clicking, first = 1, etc.).
Change the date by clicking the calendar icon in the sidebar or press the keyboard shortcut ‘D' and select a new date (You can also use arrow keys to navigate dates and enter to select)
Score Display Options
Filter - allows you choose to display all members scores or just the scores from those in the current active TeamUp class.
Scores - lets you display either each member's all-time best score for the selected workout/exercise or only scores logged on the selected day.
Positions - by default, shows the scores in a leaderboard fashion, ordered top to bottom. Disable this to remove placings from the scores and just have them displayed in order of when the scores were logged instead.
Gender - lets you select whether to group leaderboard scores by Male/Female or simply list all scores together without any grouping. Members select Male/Female when using the app for the first time, or choose not to select one of those options, which prevents them from appearing on the standard leaderboard.
Scrolling - lets you turn on automatic scrolling to the bottom and back to the top for each leaderboard.
Standalone - lets you select to automatically set the screen to flick through either components or programmes & components on a timer interval set in options.
Display - sets the mode to either light or dark to match your preference.
Add Screen - open a second screen in a new window to be dragged to a different screen for multi-display setups.
Tip: If the application is running slowly or lagging, keep scrolling disabled.
Options/Preferences
You can also select options from the sidebar menu or press O on the keyboard to update default settings and view the keyboard shortcuts available.
Preferences
Refresh Time - How often to check for new leaderboard scores (Minutes)
Standalone Interval - Time between auto changing components (Seconds)
Default View - Select the default view for a fresh page load
Full Screen Default - Enable for standalone components view to always hide leaderboards
Max Size - Match fitted session/programme columns to the smallest font size (Prevents side-by-side view showing different font sizes)
Screen Zoom - Set the zoom level for the whole screen to support different screen sizes and devices
Restore all defaults - Resets every preference on this page (refresh time, intervals, default view, full screen, and UI scale)
Shortcuts
Arrows (L + R) - Switch Components | Navigate Classes/Attendances
Arrows (U + D) - Zoom Session/Component Details
T - Toggle Teamup Classes/Attendances
L / Enter - Toggle Leaderboards (Full Screen)
V - Switch To The Next View Mode
1–9 - Switch Programme (order shown in sidebar)
D - Select New Date & Load Sessions
S - Load The On Screen Stopwatch
P - Toggle Percentages
O - Display Page Options/Preferences
C - Toggle columns (component view). Session & Workout: use – in description for left/right break.
TeamUp Integration
TeamUp integration in Live gives coaches class management features. You can simply press T, or select TeamUp from the sidebar to open today's classes.
From here, you can navigate through sessions and attendances intuitively using up, down, left and right on the keyboard or remote, then you can view attendances for each session.
You can mark members' attendance, cancel them from the class and add members to a session using the plus icon and searching for a member.
To add a new customer, click Add and then search the customer and click to select the name then the membership to use for the booking.
On-Screen Tools
We built a number of tools to help you improve the members' experience when delivering sessions from the Live screen, check them out below.
Stopwatch
Clicking the stopwatch icon in the sidebar or using the shortcut "S" will bring up a handy stopwatch you can use and move around the screen if the main gym timer is otherwise occupied.
Percentage Calculator
Pressing "P" on the keyboard or selecting percentages from the sidebar will bring up the percentage calculator onto the screen, where a weight amount can be added, displaying a breakdown of percentages.
Troubleshooting
"The screen is too zoomed in and doesn't look right"
The application Zoom Level option available in options lets you reduce the Zoom Level until the application looks right on your screen.
"The auto text size looks strange with different sizes side by side"
Turn on the Max Size preference to set the font size to always match the smallest (With the most content) to make the view consistent.
Hopefully, we covered everything here. If you have any other questions, please contact us using the support widget on our website or at support@boxmateapp.co.uk
Thank You!
Team BoxMate 💪🏼