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How to Promote a Member to a Coach in BoxMate

Learn how to quickly promote a registered member to a coach in BoxMate and assign the correct permissions for access to key features.

Written by Elaine Blood
Updated today

Once your prospective coach has registered for the BoxMate app, they will automatically appear in your account as a member. You can find them in your member list within the admin area.

Step 1: Locate the Member

  • Navigate to Members > Member List

  • Use the search bar at the top to find your coach by name

Step 2: Promote to Coach

  • Once you’ve found the member, click the three grey dots under the Actions column

  • From the dropdown menu, select “Promote to Coach.”

Step 3: Assign Permissions

  • Head to the Administrators section

  • Select the newly promoted coach’s account

  • Toggle on the relevant permissions to control what features they can access within BoxMate and the app

That’s it! Your coach will now have the appropriate access based on the permissions you’ve assigned.

If you need to make any changes later, you can update their permissions at any time from the Administrators section.

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