DaySmart

How to troubleshoot app install issues on Android.

Android App Troubleshooting

Access and take part in lifestyle and nutrition plans at your gym with ease.

Lifestyle 🍎 - Members

How to log, delete and manage your scores in your app

Logging and Managing Scores - Members

Some frequently asked questions to help you find your way around the Members' app

Members' App FAQs

If your notifications aren't working then you can follow the steps below to get them up and running quickly and easily again.

Troubleshooting Push Notifications

Video tutorials to help members use the BoxMate Member app.

Finding Your Member How Do I Library

Switching to a new gym or requesting an Away Box? Check out how here!

Requesting Transfers - Moving Gym and Away Boxes

Fix bugs / issues from earlier versions of the new app - including an issue with booking/ cancelling classes.

Getting on The Latest Version of BoxMate

How to diagnose and resolve issues with connecting your TeamUp account.

TeamUp Troubleshooting

Covering the process of exporting data from SugarWOD and migrating to Boxmate

Importing Your Scores From SugarWOD

Switch between the live app and preview if available to test new features early

Members App: BETA Preview

Troubleshooting "No Programming" 🙋🏻‍♂️

How to fix issues with your app before they are publicly released 🧑‍🔧

Members App: HotFix Channel

Danny Redfern

Eleanor Shaw

Support for handling member accounts in BoxMate

BoxMate Members

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Find answers and get help from Intercom Support and Community Experts

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